Service and Support

PETROLEUM SECRETARY WORKSHOP
By July 30, 2015 0 Comments Read More →

PETROLEUM SECRETARY WORKSHOP

PETROLEUM SECRETARY WORKSHOP Bandung | 08 – 10 September 2015 | IDR 8.750.000 Bogor/ Jakarta | 06 – 08 Oktober 2015 | IDR 8.750.000 Yogyakarta | 17 – 19 November 2015 | IDR 8.750.000   This course is designed to develop our role in today’s changing workplace and manage time and responsibilities more effectively. It  […]

PERANCANGAN TATA LETAK PABRIK (PLANT LAYOUT)
By May 20, 2015 0 Comments Read More →

PERANCANGAN TATA LETAK PABRIK (PLANT LAYOUT)

PERANCANGAN TATA LETAK PABRIK (PLANT LAYOUT) Bandung | 22 – 25 Juni 2015 | Rp 7.950.000/person Bandung | 06 – 09 July 2015 | Rp 7.950.000/person Bandung | 03 – 06 August 2015 | Rp 7.950.000/person Bandung | 08 – 11 September 2015 | Rp 7.950.000/person Bandung | 19 – 22 October 2015 | Rp 7.950.000/person […]

NETWORK MANAGEMENT AND OPERATIONS SUPPORT SYSTEM
By September 11, 2014 0 Comments Read More →

NETWORK MANAGEMENT AND OPERATIONS SUPPORT SYSTEM

NETWORK MANAGEMENT AND OPERATIONS SUPPORT SYSTEM Bandung | 25 – 27 August 2014 | Rp. 5.950.000,- Bandung | 16 – 18 September 2014 | Rp. 5.950.000,- Bandung | 15 – 17 October 2014 | Rp. 5.950.000,- Bandung | 18 – 20 November 2014 | Rp. 5.950.000,- Bandung | 15 – 17 December 2014 | Rp. […]

Complaint is a Gift : Win Your Customer’s Heart and Ensure Repeat Business
By June 6, 2012 0 Comments Read More →

Complaint is a Gift : Win Your Customer’s Heart and Ensure Repeat Business

Complaint is a Gift: Win Your Customer’s Heart and Ensure Repeat Business Bidakara Hotel, Jakarta | 06 – 07 Juni 2012 | 09.00 am-05.00 pm | Rp. 2.700.000,-/person By The Indonesia’s Acknowledged Service Practitioner : Wardhani Soedjono Why ”Complaint is a Gift” Organizations can lost many customers when complaints are not handled well, resulting in […]

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CREATE YOUR OWN SERVICE EXCELLENT : Merancang, Mengimplementasikan, dan Mengaudit Service Excellent
By May 30, 2012 0 Comments Read More →

CREATE YOUR OWN SERVICE EXCELLENT : Merancang, Mengimplementasikan, dan Mengaudit Service Excellent

Merancang, Mengimplementasikan, dan Mengaudit Service Excellent Hotel Menara Peninsula Slipi, Jakarta | Kamis-Jumat, 14-15 Juni 2012  | 09 – 16.00 WIB | Rp. 3.000.000,- PEMAHAMAN UMUM TENTANG SERVICE EXCELLENCE Service Excellence merupakan bentuk interaksi antara perusahaan dan para pelanggannya. Dengan harapan pelanggan puas dan akan loyal terhadap perusahaan…. FAKTA Service excellence dapat menjadi faktor pembeda antara satu […]

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PROFESSIONAL SECRETARY SKILLS
By May 30, 2012 0 Comments Read More →

PROFESSIONAL SECRETARY SKILLS

PROFESSIONAL SECRETARY SKILLS Hotel Menara Peninsula, Slipi, Jakarta | Kamis-Jumat, 14-15 juni 2012 | 09 – 16.00 WIB | Rp. 3.000.000,- /peserta Hotel Menara Peninsula, Slipi, Jakarta | Selasa-Rabu, 26-27 Juni 2012 | 09 – 16.00 WIB | Rp. 3.000.000,- /peserta OVERVIEW: Seorang sekretaris ataupun yang bekerja pada bagian secretariat, merupakan pekerjaan yang membutuhkan skill […]

PROFESSIONAL SKILLS FOR SECRETARY
By May 29, 2012 0 Comments Read More →

PROFESSIONAL SKILLS FOR SECRETARY

PROFESSIONAL SKILLS FOR SECRETARY Bali | 13 – 15 June  2012  | IDR 8.250.000,-/ Person In this dynamic working environment, secretaries are faced with many diverse challenges in getting their work done effectively with minimal resources. The challenges, however, could easily translate to a nightmare for some of them. This 3-day course will equip secretary with fundamental […]

Peran HR Dalam Membangun Budaya Pelayanan
By May 29, 2012 0 Comments Read More →

Peran HR Dalam Membangun Budaya Pelayanan

Peran HR Dalam Membangun Budaya Pelayanan Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | July 14th, 2012 | Rp. 2.450.000, –  (Full Fare) Seperti kita ketahui bahwa satu-satunya sumber penghasilan perusahaan adalah pelanggan yang loyal dengan produk kita karena pelanggan sangat menentukan hidup mati perusahaan dan karyawannya. Perilaku Pelanggan itu unik dan beraneka ragam, berkuasa penuh untuk menentukan […]

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General Affairs Officer Program – Meningkatkan Kinerja dan Citra GA
By May 29, 2012 0 Comments Read More →

General Affairs Officer Program – Meningkatkan Kinerja dan Citra GA

General Affairs Officer Program – Meningkatkan Kinerja dan Citra GA Aryaduta Hotel Semanggi/Swiss-Belhotel, Jakarta | July 16th, 2012 | Rp. 2.450.000, –  (Full Fare) Peran General Affairs Officer di Perusahaan sangat penting dan vital, karena memberikan service / layanan ke organisasi dalam kaitannya dengan kewajiban organisasi dengan pihak regulator, serta urusan internal organisasi yang bukan merupakan tugas […]

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Improving Quality of Interaction & Handling Customer Complaint
By May 28, 2012 0 Comments Read More →

Improving Quality of Interaction & Handling Customer Complaint

Improving Quality of Interaction & Handling Customer Complaint  Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | July 31st – August 1st, 2012 | Rp. 3.250.000, –  (Full Fare) Memahami Kepuasan Pelanggan (Customer Satisfaction) memiliki arti penting terhadap perkembangan perusahaan.  Oleh karena itu untuk sadar akan perannya sebagai ujung tombak perusahaan sangatlah diperlukan sehingga dapat lebih bertanggung jawab terhadap […]

Posted in: Service and Support